Currently accepting new patients, with appointments available in 1-2 weeks

Policies

Payment, cancellations and rescheduling

 I am in network with BCBS and I also accept private pay, providing further discretion.  Consultations/evaluations are $375 for one hour, with subsequent follow up appointments at $180 per 30mins. For private pay services, payment is due at time of service. Appointments may be rescheduled, with no penalty @ 503-477-4949.


Cancellation policy for cash pay services is as follows: 100% refundable with 48 business hours notice, a 50% refund with 24 business hours notice, and non refundable with same day cancellations/no shows. 

Cancellations must be emailed at  kjohnson@pdxmind.com


No-shows or missed appointments without notice: $100 fee before you will be allowed to reschedule. Exceptions for true emergencies (family and medical emergencies).

Refills

I will refill medications within 48 business hours of request via email at kjohnson@pdxmind.com. I will respond once completed or if there are any issues. 

Late appointments

After 10 minutes, appointments will be cancelled, or in case of an emergency, appointment time will be reduced without refund. 

Communication and phone calls

My preferred mode of communication is by email first  at kjohnson@pdxmind.com, and then by phone 503-477-4969. I will return current patient emails within 48 business hours. All emails are HIPPA compliant.


I will return phone calls for current patients with routine medication or scheduling questions under 5 mins are, as a courtesy, free. For calls greater than this, a rate of $75 for every 15 mins may be charged on a case by case basis.

Controlled substances

I only prescribe controlled substances if  I am your only prescriber for these medications. You must be seen at least every every 30 days if  dose adjustments  are needed and 90 days once stable.

Emergencies

In the case of emergency, such as thoughts of harming yourself or others, please call 911 immediately or go to the nearest emergency room. You may also call the national suicide prevention lifeline at 1-800-273-TALK (8255), which is a confidential hotline staffed by trained mental health counselors 24 hours per day, 7 days per week.